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Client Testimonials
Dear Michael-
Thanks again for your expertise and diligence in helping us get back on track. It has been very satisfying watching the debts disappear one by one. This program has been a huge blessing to us. We are very grateful for the program and all who administer it. Thank you! Name withheld |
Dear Mary-
I just wanted you to know I am working for Jackson County & I believe that what I learned from you & the steps you outlined for me to take made that happen. You were a very practical & helpful resource to me and I want you to know how much I appreciate the time & advise that you gave me. Thanks !
Signed- Name withheld
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Linda-
Thank you very much for making a stressful situation much easier. I appreciate your kindness, knowledge and patience. May the service you offer to others be returned to you a thousand-fold
Signed- Name withheld
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Thank you for your complete and honest counseling. I feel I can trust your expertise. I believe I made the correct decision so I can make the necessary improvements to my home. Thank You--
Name withheld |
We received a very nice e-mail from a client regarding her meeting with her AARP Money Management volunteer, and thought we would share it with you.
"Good Afternoon Mr. Jones,
Yes we did have our meeting, I think it was on June 13th. She (AARP Volunteer) is so nice and I really appreciate it that she is willing to do this for me. I have struggled all of my life with paying bills on time, I suffer from ADD and I am a procrastinator really bad, that is why I have never really wanted even a charge account. I am the type of person that will say, I will do this on this date and the procrastinate and it does not get done and then I forget all about it. So it has been a blessing to me to have someone like "AARP Volunteer name" that will do this for me. You do not know how much I appreciate it, so I want to say THANK YOU FROM THE BOTTOM OF MY HEART!!!." Signed- Name withheld
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One of our Reverse Mortgage Clients writes:
Mary (Lucido) did a wonderful job. She was patient with us, answered all our questions, and was very thorough.
Thank you Mary--(Name withheld for privacy- from 2007)
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From Client Receiving Reverse Mortgage Counseling-
"This really helped me in my situation! The pressure in my life is gone! The transition was smooth, very informative, and all my concerns & questions were fully answered. I felt protected at all time by the counseling & procedures.
Signed- Name withheld
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From a thank-you note we received
"Thank you to a most wonderful staff, for helping keep me on track and making positive change in my life. It's been a long road but I can now look back with satisfaction and feel good about myself and my credit."
Sincerely --(Name withheld for privacy- from 2008)
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CCCS,
Thank you for your email regarding the letter you received from Credit Collections. I have not had any correspondence from them. Hopefully their information is correct and they are paid.
I want to thank you for all the help you have been to us. I have been getting credit card statements that show they are being paid faithfully each month. Before signing on with CCCS, I was cautioned about using a consumer credit company. A credit card company even told me I was making a mistake because "Those companies" always cheated people. I have found that to be untrue. I suppose a consumer needs to be careful and choose the right company.
Anyway, I want to say thanks for all you do. We have really appreciated the opportunity to get our finances back in shape and I know we couldn't have done it without the help of CCCS. (Name withheld for privacy)
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We were pleased to receive sound, understandable information (written and verbal) in a pleasant manner. (Name withheld for privacy)
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Your team did a very good job to help us better understand the ins and outs of a reverse mortgage. (Name withheld for privacy)
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Consumer Credit Counseling was very helpful in making our decision on the reverse mortgages. Thank - you (Name withheld for privacy)
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Mary Lucido (Counselor) was very helpful, patient, and understanding. I appreciated her help very much.(Name withheld for privacy)
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Over a 6 year period, a couple working with Consumer Credit Counseling retires $61,000 in credit debt.
"We didn't know a credit card could get us into so much trouble. Working with CCCS, we went from paying multiple bills, to just one. It was like lifting a big burden off our chest. We wouldn't be married and retiring today is it wasn't for CCCS. (Name withheld for privacy)
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Your Counseling was a great help, as you passed on information that I was not aware of at the time. Thank you very much. (Name withheld for privacy)
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I thought the counselors were well informed, and even though I have been in the RE (Real Estate) business and mortgage business for 30 years, I still learned a lot! It was a good program for those not familiar with mortgages, reverse or forward. (Name withheld for privacy)
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Linda-
I'm not certain if you remember me or not. I have taken several of the classes you have taught at RFCU. It was at one of those workshops that I heard about the class for the "1st Time Homebuyers". I took the class in March of this year. As you may recall, I was the one in the class who had no intention of buying a house. I was simply taking the class for future knowledge. Well how quickly things change.
The owner of our rental house decided to sell in June and so we unexpectedly found ourselves needing a place to live- and fast. Because of your class, I felt confident considering buying rather than renting. I called a couple of Realtors and the rest is history. We have been in our new home (the first home we have ever purchased) for two weeks now and we love it! The process was actually simple and pain free. Thank you so much for equipping me with the knowledge to make this all happen! If someone would have told me 6 months ago I'd be buying a house I would have said they were crazy- but never say never. Thanks A lot- (Name withheld for privacy- from 2002)
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Hi Jan,
First let me say thank you for sending me a copy of the article about zombie collection practices.
My son had received a call from a collection agency stating that he owed some money to
a company which they could not disclose from 11 years ago. They told him he needed to pay it now or it would be reported as a bad debt on his credit report. He was very upset since as he told me he didn't keep records that far back. He also said the person calling didn't know who the company was but that he better pay up now.
After talking with you and receiving the article he told the man when he call again, that he needed to know who he owed the money to and all the other details and then he could talk about it. He also told the man he was reporting the call to the State Attorneys General's office.
Just last week he received a letter stating he owed nothing and that the information would be passed along to the reporting groups.
Thanks so very much for your help. I hope there as a way that everyone can become aware of this deceitful practice. I hate to think of how much money is collected from innocent, fearful people. (Name withheld for privacy)
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